Returns & Exchanges
At MotocutzMX, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for items in original, unused condition. Please note that custom-printed graphics and personalized jerseys are final sale and cannot be returned unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags and protective films remain intact.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.